Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Research Resources & Access Coordinator.

Reporting to the  Research Resources & Access Supervisor, the Coordinator will support the Research Resources team related to the firm-wide use of digital resources, including password management, cost recovery, usage statistics, subscription database support, resource and connectivity troubleshooting, and technical workflow operations for Research Services staff in all offices.

This position may reside in our Boston, Chicago, New York, Philadelphia or Washington DC offices and offers a hybrid in-office/remote working schedule. Hours may vary in order to support the Team in all US Time Zones / throughout the US domestic offices.

Responsibilities:                                                                                                     

• Fulfills requests for database passwords in accordance with licensing restrictions and access methods.
• Maintains accurate user lists associated with digital database and newsletter subscriptions using the Firm’s resource management systems.    
• Performs necessary system updates and credentialing related to legal and professional staff arrival and departure workflows. 
• Works with the Resources & Access and Acquisitions teams to maintain documentation and  protocols for workflows.
• Assists the Access Analyst with troubleshooting and testing of digital resources and systems.
• Assists with tasks related to cost recovery, budgeting, and expense tracking.
• Support of the Resource Acquisition, Access, and Systems Analysts, managers, and directors in all tasks related to the utilization of print and digital research resources.
• Perform other related duties as assigned.

Requirements:

• A Bachelor’s degree is required.
• Experience with online resource and/or information systems, or in a library setting is preferred.
• Microsoft Office, particularly Excel, OneNote, Teams and Outlook; Sharepoint is a plus.
• Strong interpersonal, written and oral communication skills.
• Knowledge of IP authentication and other basic networking protocols.
• Ability to manage multiple priorities and deadlines with high quality eye for detail.
• Experience working with Integrated Library Systems including OPACs, and with Resource Management applications and familiarity with the Innovative Interfaces platform and/or TRG Quest is plus.
• Strong service orientation and ability to work independently and as part of a team.  

To apply please see the full job listing on our career website.